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Privacy Policy

Privacy Policy

If you participate in a special offer, use one of our digital services or in any other way using the services offered by Hollandtohome.nl, the personal information which you provide will be registered and processed in our administration. The final responsibility rests with Hollandtohome.nl itself. 

Furthermore, we find it very important to treat your personal information carefully and confidentially. Hollandtohome.nl also complies with the Dutch Privacy and Telecommunication Laws, as well as the codes of conducts set forth by the Dutch Dialogue Marketing Association. 

Purposes of processing personal information

The personal information, which you provide, will be registered by Hollandtohome.nl and will be used for the following purposes: 

·       for the creation and execution of a delivery agreement, for example for the delivery of the products, services or information chosen by yourself. In these three cases, Hollandtohome.nl will need your name, your e-mail address and a delivery address in order to execute the delivery agreement and keep you informed about any follow-up; 

·       when Hollandtohome.nl places an order, we will store your personal information – if you so desire –  on a Secure Server. Consequently, you can choose an own username and password, so that you do not have to enter your personal information again, when you place an order next time; 

·       for the purpose of invoicing, when you order a paid service or product with Hollandtohome.nl; 

·       to enable you to post and exchange information using one of the digital services offered by Hollandtohome.nl, or to contact other people using those digital services; 

·       to keep you informed of the products and services that Hollandtohome.nl has to offer you. When you reply to a special offer or a contest, we will ask you to register your name, address and e-mail address. This information will be used to execute the offer or contest, inform the winners and measure the response to our marketing actions; 

·       to send you newsletters, user information, service messages or other electronic or non-electronic messages. If you no longer wish to receive these services, you can unregister by logging into our website and modifying the settings of your personal account; 

·       to enable you to log into third party social media services; 

·       to show you personalized advertisements. That way, you will only see advertisements for products or services that, according to the data processed by Hollandtohome.nl, might interest you;

·       in order to make the experience of shopping with Hollandtohome.nl as pleasant as possible, Hollandtohome.nl will register – with your consent – your personal information and the information concerning your orders. This will enable Hollandtohome.nl to further personalize the online shop and to better focus on your personal needs; 

·       any information about the use of this website and the feedback Hollandtohome.nl receives from its customers helps us to further develop and improve this website; and 

·       to comply with the laws and regulations applicable to Hollandtohome.nl. 

While using our digital services, it is possible that an account will be created for you automatically, using the personal information you have already provided in the context of one of our other services. It is also possible that – when using different products and/or services – the information provided in that context will be combined with information related to different products and/or services offered by Hollandtohome.nl. 

Providing personal information to third parties

Your personal information will never be provided without your explicit consent to third parties which are not part of Hollandtohome.nl, except in the following cases. Your information may be provided without your explicit consent, if Hollandtohome.nl deems this necessary for the execution of its services (for example the supplier of a product you ordered). It is also possible that Hollandtohome.nl – within the bounds of the current applicable laws – is obliged to provide certain information, for example in the context of a criminal investigation by the police. In those cases, Hollandtohome.nl will only provide the information if it can be proven that there is a legal obligation to provide said information. Our employees and the third parties which we employ are obligated to respect the confidentiality of your personal information. 

Telephone calls

Telephone calls to our Customer Service are stored no longer than strictly necessary and are also not accessible for unauthorized persons. 

External suppliers and other websites

If you access a website or application of a third party through a digital service of Hollandtohome.nl, the terms and privacy rules of the partner or third party in question will apply. You are therefore advised to carefully read the Privacy statement of the partner or third party. For digital services of Hollandtohome.nl – which you might be able to access via third parties social media services – Hollandtohome.nl will use the login data you provided in that context as described in this Privacy statement. 

Protection of personal data

Hollandtohome.nl respects the privacy of every party concerned and strives to treat any personal information confidentially and with the utmost care. Any personal information will be securely stored in the administration of Hollandtohome.nl. This database can only be accessed by employees of Hollandtohome.nl, and only if their function requires this. Hollandtohome.nl also strives to reasonably secure its systems against loss and/or any form of unlawful use or processing and to do so, it uses the appropriate technical and organizational measures, staying up to date with, among other things, to the latest technological developments. 

Hollandtohome.nl cannot be held accountable for unlawful access to computers or files, through viruses spread through advertisements or other unlawful software, or for any other consequence of providing information to Hollandtohome.nl. 

Hollandtohome.nl also retains the right to register your IP address. Your IP address may be used to define a visitor profile and evaluate the use of the website. It can also be used to track any misuse of our website. Such cases will always be reported to the police. 

Requesting or correcting your personal information and your right to object

At any moment, you have to right to request your personal information registered with Hollandtohome.nl free of charge. You can also have your personal information modified at any moment. And finally, you have the right to opt out of receiving information or personalized special offers from Hollandtohome.nl by e-mail, telephone, mail or text messages. If you would like to exercise any of these rights, please contact us in writing at the below address: 

Hollandtohome.nl

Attn. klantenservice

Karpersteeg 9

8261 bl kampen

the Netherlands

 

You can also send a e-mail to our Customer Service: klantenservice@hollandtohome.nl

 

Amendments to this Privacy statement

Hollandtohome.nl retains the right to amend this Privacy statement at any moment. Every amendment will be published on the same page. Therefore, we advise you to review this Privacy statement on a regular basis, so that you are always aware of the contents of the current applicable Privacy statement. 

Furthermore, your personal information will only be used with your explicit consent. And by following the below guidelines, you can help us to protect your personal information the best way possible: 

1. Never give your personal password to anyone

2. Do not spread any URLs of pages you visit after having logged into your personal account on the website of Hollandtohome.nl.

If you have any questions regarding the Privacy statement of Hollandtohome.nl, please contact our Customer Service: klantenservice@hollandtohome.nl. Our Customer Service will gladly assist you if you need more information about the protection of your personal information or if you would like to modify or remove this information. 

This Privacy statement was last amended on juli 1, 2014.